{"id":17591,"date":"2024-06-18T15:06:45","date_gmt":"2024-06-18T15:06:45","guid":{"rendered":"https:\/\/desarrollo.inelco.com.co\/?page_id=17591"},"modified":"2024-07-15T22:03:14","modified_gmt":"2024-07-15T22:03:14","slug":"pqrs","status":"publish","type":"page","link":"https:\/\/inelco.com.co\/en\/pqrs\/","title":{"rendered":"PQRS"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"17591\" class=\"elementor elementor-17591\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-88f8c7b elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"88f8c7b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default \" >\r\n\t\t\t        <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8a40248\" data-id=\"8a40248\" data-element_type=\"column\" data-e-type=\"column\">\r\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\r\n                \t\t<div class=\"elementor-element elementor-element-8f64f10 elementor-widget elementor-widget-cms_heading\" data-id=\"8f64f10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cms_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"cms-heading-wrapper cms-heading-layout1\">\n    \n            <h1 class=\"custom-heading\">\n            <span >PQRS<\/span>\n        <\/h1>\n        \n            <div class=\"custom-heading-description\">En INELCO, valoramos y respetamos las opiniones de nuestros clientes y usuarios. Nuestro objetivo es mejorar continuamente la calidad de nuestros productos y servicios. Por ello, hemos establecido un sistema de atenci\u00f3n\u00a0<\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\r\n        <\/div>\r\n        \t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-8cd3075 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8cd3075\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default \" >\r\n\t\t\t        <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-991cd29\" data-id=\"991cd29\" data-element_type=\"column\" data-e-type=\"column\">\r\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\r\n                \t\t<div class=\"elementor-element elementor-element-ca58767 elementor-widget elementor-widget-cms_breadcrumb\" data-id=\"ca58767\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cms_breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"cms-breadcrumb\"><li><span class=\"breadcrumb-entry\">Home<\/span><\/li><\/ul>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\r\n        <\/div>\r\n        \t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-8a875f0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8a875f0\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default \" >\r\n\t\t\t        <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-58aec02\" data-id=\"58aec02\" data-element_type=\"column\" data-e-type=\"column\">\r\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\r\n                \t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-3000120 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3000120\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default \" >\r\n\t\t\t        <div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7d4ac09\" data-id=\"7d4ac09\" data-element_type=\"column\" data-e-type=\"column\">\r\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\r\n                \t\t<div class=\"elementor-element elementor-element-b44df34 elementor-button-align-start elementor-widget__width-initial elementor-widget elementor-widget-form\" data-id=\"b44df34\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" aria-label=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"17591\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"b44df34\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_4bf1497 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_4bf1497\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNombre completo: \t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_4bf1497]\" id=\"form-field-field_4bf1497\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tRazon social\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-number elementor-field-group elementor-column elementor-field-group-field_3a030df elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_3a030df\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTel\u00e9fono\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t<input type=\"number\" name=\"form_fields[field_3a030df]\" id=\"form-field-field_3a030df\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" min=\"\" max=\"\" >\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCorreo electr\u00f3nico\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_18927a6 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_18927a6\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCargo\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_18927a6]\" id=\"form-field-field_18927a6\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_ce23c40 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_ce23c40\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tModalidad\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_ce23c40]\" id=\"form-field-field_ce23c40\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Queja\">Queja<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Sugerencia\">Sugerencia<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Felicitaciones\">Felicitaciones<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_b8e588e elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_b8e588e\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDescripci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_b8e588e]\" id=\"form-field-field_b8e588e\" rows=\"4\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_2ff2347 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_2ff2347]\" id=\"form-field-field_2ff2347\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_2ff2347\">*Confirmo que he le\u00eddo y acepto el tratamiento de mis datos personales conforme a la <a href=\"https:\/\/inelco.com.co\/wp-content\/uploads\/2024\/06\/POLITICAS-DE-INELCO-S.A.S.pdf\" target=\"_blanck\">pol\u00edtica de privacidad.<\/a><\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_17ecc33 elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_17ecc33\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LcQZ8kqAAAAADmTdpDmixruSyasxXPAnFraI17y\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text\">\n\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_d288882]\" id=\"form-field-field_d288882\" class=\"elementor-field elementor-size-sm \" style=\"display:none !important;\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-md\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm113.9 231L234.4 103.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L285.1 256 183.5 357.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L369.9 273c9.4-9.4 9.4-24.6 0-34z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enviar<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\r\n        <\/div>\r\n        \t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t            <\/div>\r\n        <\/div>\r\n        \t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PQRS En INELCO, valoramos y respetamos las opiniones de nuestros clientes y usuarios. Nuestro objetivo es mejorar continuamente la calidad de nuestros productos y servicios. Por ello, hemos establecido un sistema de atenci\u00f3n\u00a0 Home<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"cybocfi_hide_featured_image":"","_joinchat":[],"footnotes":""},"class_list":["post-17591","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/inelco.com.co\/en\/wp-json\/wp\/v2\/pages\/17591","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inelco.com.co\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inelco.com.co\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inelco.com.co\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/inelco.com.co\/en\/wp-json\/wp\/v2\/comments?post=17591"}],"version-history":[{"count":0,"href":"https:\/\/inelco.com.co\/en\/wp-json\/wp\/v2\/pages\/17591\/revisions"}],"wp:attachment":[{"href":"https:\/\/inelco.com.co\/en\/wp-json\/wp\/v2\/media?parent=17591"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}